Frequently Asked Questions
Q: Is there any limit on how many participants can be registered in my community?
A: No, there is no limit. You can have as many participants as needed. The more, the merrier.
Q: Is there any limit on how many sessions I can have in my gathering space?
A: No, there is no limit. You can have as many live lessons and sessions as needed. No limit on the session duration too.
Q: Are my participants shared with anyone else after they set up their profiles?
A: No! Your participants’ community is entirely confidential and safe. We do not share your database with other groups. We do send out a monthly newsletter on the activity of the academy.
Q: What are the payment methods available?
A: You can purchase a subscription using a credit card, debit card or PayPal. All payment options are secure. Your participants will pay through the SpiritTech Academy’s Pay Portal. A secure site that allows for various types of payments.
Q: What happens after my paid account expires?
A: We will keep your data available under your expired account for seven days. After that period, if you decide not to renew, your account will become a visionary account and all that is applied to that type of account.
Q: Can I have a refund after I purchase a subscription?
A: Once a subscription is purchased no refund options are available. If you are not sure how long you will need the virtual gathering spaces, please go for a shorter subscription period of one month.
Q: Can I schedule my lessons?
A: Yes, Depending on the level of your package (Shamans & Elders only).
Q: If I partner with other teachers, will I be able to see an attendance report of lessons conducted by my them?
A: Yes, you can see the detailed attendance reports as well as control the schedule and lessons from your administrative interface. (Please contact us for more detailed information).
Q: Do my participants need to register with the SpiritTech Academy to attend my lessons?
A: It is optional. You may schedule live lessons available with no user authentication, or you may decide to require setting up participant profiles. When you offer recorded courses, your participants will need to be registered for them to access the information.
Q: Do my participants have to pay for using the gathering space?
A: We do not charge your participants and attendees. It is only you who may decide to sell live lessons and recorded courses.
Q: May I cancel my subscription?
A: Yes, you can cancel your subscription as soon as it expires. No lock-in, no long-term contracts. You stay with us because you want to, not because you have to.
Q: How is the access to my lessons secured?
A: Our advanced class scheduling allows you to set up individual or group attendance permissions. Each participant authenticates with his username/password thus compromising session links is impossible.
How do I know if I am right for this process?
Most often, people, we work with.
- Know that they have something to give
- Know the general topic area and have taught or built some kind of content around it previously (book, ritual, ceremony, gathering, speaking, etc.)
- They have a community that they work with, looking to expand their reach, know it will grow their business and know they don’t want to spend the time to build a training site.
If you are expecting us to sell you on the idea of creating a course and convince you to do one, then this is probably not a good fit for you.
I not sure what my course should be about…
That is fine – we don’t need you to know EXACTLY what your course is about. However, we do require you to identify your general topic area.
YES, we can help!
Do I need to have a book/blog / etc. to start?
Not at all. You don’t need anything specific to be able to work with us. However, you need to have experience with your topic in some way.
I’m used to face-to-face teaching. Isn’t online teaching impersonal?
The SpiritTech Academy makes you feel as if you’re teaching in a physical classroom. You can teach live face-to-face in real time, aiding your session with interactive whiteboards, screen sharing, video and text chatting and polling tools. Or you can float recorded video tutorials to generate a passive income.
Computers intimidate me. How do I start?
The best thing about The SpiritTech Academy is that you don’t need any hardware or software skills for being able to deliver classes through it. Plus, the design is intuitive, and everything is in front of your eyes. You don’t need to search for anything. With absolute ease, you can create online courses, store and share content and collect credit card and PayPal payments from students worldwide.
I like using various media to teach my subject in the classroom. What will I do online?
Store varied file types on the cloud and accessed them freely. The SpiritTech Academy supports all content format – including documents, presentations, images, videos, audio recordings, and spreadsheets – of sizes up to 1 GB. All your educational content can be stored in the content library and accessed/shared securely whenever you need it.
How can I assess and monitor online students?
It’s easy to track student progress easily with our online assessment and reporting tools. You can upload the tests or create them online, give tests to your students in real-time using polling tool and check student participation by generating attendance and content download reports.
I’ve heard that teaching online is expensive. Is it?
The SpiritTech Academy offers various pricing plans to meet a broad spectrum of teaching budgets. You can choose any of our subscription-based plans depending upon your user-base. Scaling up is easy and quick.
I impact the lives of many students every year. Will it be the same online?
There’s no limit to how many students you can teach with The SpiritTech Academy. You can teach students from around the world and can facilitate both synchronous and asynchronous activities.
I already have my website. How can I use The SpiritTech Academy?
The SpiritTech Academy has PHP coding that can be dropped into your web pages. It is easy to integrate The SpiritTech Academy with your existing course or personal website, helping you offer a more comprehensive learning experience.
What if I need to be away from my primary computer?
Our mobile apps let you teach from anywhere. You can teach using the SpiritTech Academy apps for Android and iOS, with tech-savvy tools and features that add modern relevance and appeal to your online class. Your students can access class anywhere, anytime, and on any device using the SpiritTech Academy apps.
What if I need help?
Our success happens when you are successful. We are committed to supporting you in delivering your lessons to your community, wherever they are in the world. We will assist you with every difficulty. The SpiritTech Academy’s dedicated team of technical experts is here to answer your questions through e-mail, phone, or online chat– all day, every day.
Can I change plans at any time?
Yes. Just email us at sales@TheSpiritTech.com.
Are there per-user fees?
No. The price is all-inclusive and includes unlimited quizzes, unlimited questions, and unlimited quiz takers.
What types of payment do you accept?
Currently, we accept Visa, MasterCard, & American Express and PayPal.
How do I cancel my plan?
It’s simple. Just email us at billing@The SpiritTech Academy.com.
Is my data safe and secure?
Yes. Our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, and battery backup. The SpiritTech Academy product software and infrastructure are regularly updated with the latest security patches. Our network is protected by an enterprise-class firewall, and all The SpiritTech Academy plans include remote data backups to keep your data safe.
How long do you store data?
If you cancel your paid subscription, you will be downgraded to the free version. Your premium features will be disabled, and any stored data in your folders will be deleted. Your courses are never deleted, and you can continue to have unlimited courses on our free plan.